Shipping policy

SHIPPING POLICY

Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:

  • France: 3-7 business days
  • European Union: 5-10 business days
  • International: 10-21 business days

International Shipping & Customs For international orders outside France and the EU, please note:

  • Customs, duties, and taxes are NOT included in the item price or shipping cost
  • You (the buyer) are responsible for all customs fees, import duties, and taxes charged by your country
  • These charges are determined by your local customs office and are beyond our control
  • We are not responsible for delays caused by customs clearance procedures
  • Please contact your local customs office for more information about potential charges before placing your order

Tracking You will receive a shipping confirmation email with tracking information once your order has shipped.

Lost or Damaged Packages If your package is lost or damaged during shipping, please contact us at clarkesvibestore@gmail.com. within 7 days of the expected delivery date.

Questions If you have any questions about shipping, please contact us at clarkesvibestore@gmail.com.